At the core of our supervision philosophy is a belief in ongoing learning, cultural sensitivity, and personalized support. We understand the diverse needs of our clients, and our supervision process reflects our dedication to maintaining a safe and inclusive space for therapeutic growth.
Our supervisors are licensed psychologists, LMHCs, or LCSWs with extensive experience in practicing psychotherapy. They are recruited not only for their extensive expertise but also for their passion for guiding and nurturing the next generation of mental health professionals. One requirement is that they must have at least 3 years of clinical experience, although many of our supervisors in our network come with decades of experience. Their role is to provide hands-on mentorship to therapists-in-training, creating an environment where your journey towards mental well-being is always in capable hands.
Our supervision and training program is all grounded in science. All our therapists-in-training are always under the mentorship of one of our experienced supervisors. Here's a glimpse into how our supervision process was built in the most strategic approach with the end-goal of supporting your mental well-being.
Our therapists-in-training meet every week with their designated supervisor to monitor their progress, address any concerns, and ensure all their sessions align with their clients’ therapeutic goals. This engages with a science-backed practice of continuous learning. It ensures that your therapy experience is not only safe but also consistently meets the standards we uphold.
We boast an in-house ongoing learning experience for our therapists-in-training. All our therapists-in-training meet every week in small groups under the lead of one of our Therapist-in-training Coordinators, where they engage in peer discussions. As well as weekly literature reviews, workshops and lectures by guest speakers, our Clinical Director, or our licensed supervisors. This fosters a diverse and collaborative learning environment with their peer therapists-in-training and ensures they are constantly developing their skills.
Our clients’ safety is our #1 priority. Our therapists-in-training operate under a robust framework of ethical principles and safety practices, and our Clinical Team conducts regular audits to ensure compliance and quality assurance. Moreover, our supervisors conduct quarterly evaluations with their designated therapists-in-training to evaluate their progress and address areas for improvement.
We actively seek and value client feedback. We send and track monthly progress forms to our clients to ensure that therapists-in-training are delivering effective and client-centered care.
For emergency situations, our therapists-in-training know the safety and emergency protocols. They are in close contact with their supervisors and will be able to address an emergency in real time if one arises.
